Overview
Moveroo Cars respects your privacy and handles personal information in a transparent way when you use this website, contact the team, or request a quote for Car Transport With Personal Items.
This policy is written for an Australian operating context and is intended to support the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
What personal information we may collect
We collect information you choose to share with us together with limited technical information generated when you browse the website.
- contact details provided through quote, enquiry, booking, or contact requests
- transport details related to pickup, delivery, scheduling, and service requirements
- communications sent by email, phone, or website forms
- website usage information such as browser, device, referral source, and visit activity
How we collect personal information
Information may be collected directly from you when you submit a quote request, send an enquiry, speak with the team, or contact us by email.
We may also receive limited technical information through cookies, analytics, and similar tools, and in some cases information from service providers or operational partners where reasonably necessary to respond to your request.
Why we collect, hold, use, and disclose information
- respond to enquiries and quote requests
- manage bookings and service communication
- deliver, support, and improve services
- maintain site security and diagnose issues
- understand how visitors use the website
- meet legal, regulatory, and record-keeping obligations
Disclosure and storage
Personal information may be disclosed to service providers, contractors, carriers, depots, software platforms, advisers, and other parties where reasonably necessary to operate the website, run the business, or provide requested services.
Some technology providers may store or process information outside Australia. Where that happens, we take reasonable steps to work with providers that handle information consistently with our privacy expectations and applicable legal obligations.
Retention, access, and complaints
Information is kept for as long as reasonably required to respond to enquiries, deliver services, maintain records, resolve disputes, or comply with legal obligations.
You may request access to or correction of personal information we hold about you by contacting info@cartransportwithpersonalitems.com.au. If you have a privacy complaint, contact us first so we can investigate and respond. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
Cookies and direct marketing
We may use cookies, analytics tools, and similar technologies to understand traffic, improve website performance, and support forms or service functionality.
Where permitted, we may send service updates, quote follow-ups, or marketing communications that are relevant to your enquiry. You can opt out at any time.
This policy may be updated from time to time. The current version applies from March 17, 2026.